Direct booking and payments
A conversion-focused hotel website with live approved availability, concurrency-safe reservation holds, Paystack checkout and signed, idempotent payment confirmation.
Hospitality operations · Built by Appnovia
Run every stay from one intelligent operating system.
Hotel management, booking and hospitality operations platform for Nigerian hotels, serviced apartments and resorts.
Hotel workflow
01Booking
02Front desk
03Housekeeping
04Rates
Conceptual portfolio visual — not a product screenshot
Who it is for
Built around hotel owners, general managers, revenue managers, front desk, housekeeping and finance teams.
NoviaStay brings the hotel website, direct booking with Paystack, rates and availability, front desk, folios and housekeeping into one governed platform — with maker-checker approval before anything reaches public sale.
Sell rooms directly with live availability, expiring holds and verified Paystack payment confirmation instead of unmanaged phone-and-transfer bookings.
Keep rates, promotions and website content governed: changes go live only after an independent reviewer approves them.
Give the front desk, housekeeping and finance one shared operational record — from arrival to settled folio to inspected room.
Core capabilities
One operating system. Connected workflows.
Review the platform at a high level, then speak with the product team to confirm the current release and the right implementation scope for your organisation.
Rates, inventory and approvals
Room types, physical rooms, dated rate calendars, stay restrictions and promotions — published through a dependency-aware maker-checker workflow with a full audit trail.
Front desk and stay operations
Business-date arrivals and departures, room assignment, check-in and check-out, guest folios, offline payments and balance-gated settlement.
Housekeeping and room integrity
Departure cleans queue automatically at checkout, and rooms return to sale only after supervisor inspection — status rules the system enforces, not a checklist.
Multi-property and staff governance
Tenant workspaces with per-property staff scoping, role-based permissions, single-use staff invitations and audited administrative actions.
Website content control
A structured content editor with independent publication review, so the public site never carries unapproved or unsafe content.
Implementation
A practical path from evaluation to adoption.
Scope, migration, training and support are aligned to the people who will use the system every day.
- 01
Map properties, room inventory, rate structure, policies and the staff roles that will operate the platform.
- 02
Configure rooms, rates and website content, with every commercial record passing independent review before sale.
- 03
Connect the approved Paystack account and rehearse the full booking, payment and front-desk journey with the team.
- 04
Train each role, launch direct booking and review adoption against agreed acceptance criteria.
Frequently asked questions
Important questions before you decide.
What kinds of properties is NoviaStay designed for?
Independent hotels, serviced apartments, boutique properties, resorts and multi-property hotel groups. Workspaces support several properties with per-property staff scoping.
Does NoviaStay support Nigerian payment methods?
Paystack is the first supported payment provider, with cash, POS and transfer settlement recorded at the front desk. Additional providers are planned behind the same payment abstraction.
How does NoviaStay prevent unapproved rates or content going live?
Every property, room type, rate plan, dated price, promotion and website page moves through a maker-checker workflow. The person who submits a change can never approve it, and unapproved records are never publicly sellable.
Can NoviaStay run the hotel website as well as operations?
Yes. Each property gets a fast, search-friendly public website with live availability and direct booking, managed through a governed content editor — no developer needed for routine updates.
Evaluate NoviaStay